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Federal Deposit Insurance Corporation FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Contact Us

We live in the communities we serve and work diligently to serve the needs of our neighbors.  We encourage you to contact us with any questions or concerns.

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Main Offices: 

Our friendly and knowledgeable Call Center employees are happy to assist with any questions you may have.

  • Main Call Center (Lexington, KY):  1-800-650-6717
  • Berea Call Center (Berea, KY):  859-986-6860

Lost or Stolen Debit Card: 

  • 1-800-472-3272

Debit Card Pin Changes:

  • 1-800-992-3808

Phone Smart:

  • 1-800-742-BANK (2265)

Bill Pay

  • Whitaker Bank: 1-855-885-5553

Whitaker VISA Credit Card:

  • Assistance with Your Credit Card Account:  1-855-650-7811
  • Report Lost or Stolen Credit Card: 1-855-650-7811

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